We are committed to providing you with an exceptional shopping experience that you won't forget. Our experienced team meticulously selects only high-quality products to ensure that your purchase meets your expectations.
We understand that sometimes things don't go as planned, and we want you to be completely satisfied with your purchase. That's why we offer returns and store credit so that you can continue to enjoy shopping with us and find another item that better suits your needs.
You have the right to return any product within 14 days of receiving it, with a few exceptions such as damaged (non-defective) items, dirty items, altered items, and items not in their original packaging. Unfortunately, we won't be able to accept returns for these items.
Please note that the return window closes 14 business days after the final delivery date. Requests for returns beyond this time frame cannot be granted.
Once your return is approved, we will provide store credit for the item(s) at the same email address used during your order placement.
In case of undelivered products due to shipment cancellation, our customer service team will assist you in getting a replacement.
We kindly request that all communication related to orders be done via our chat application, as it enables us to provide you with the best service possible. Social media platforms such as Facebook and Instagram are not appropriate channels for requesting returns or store credit.
If you require further information, please do not hesitate to contact us. We're here to help you have the best shopping experience possible.